Hospice Journey Counselor
AHN Healthcare@Home Moon Township, PennsylvaniaLocation Moon Township, Pennsylvania
Company AHN Healthcare@Home
Date posted 10/15/2024
Job Description
At AHN Healthcare@Home, we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Journey Counselor will partner with our field staff and leaders to provide the best support to the patients that we serve.
In partnership with Allegheny Health Network, AHN Healthcare@Home is an accredited recognized leader in home health and hospice. We are a proud and passionate team that works together to provide the highest quality patient care – care that makes a significant impact on people’s lives every day.
We are looking for a compassionate Hospice Journey Counselor with:
- High school diploma/GED required
- Bachelors Preferred
- Prior home healthcare or relative work experience in the healthcare industry preferred
- Understanding of the hospice philosophy preferred
Our high value rewards package:
- Up to 22 paid holiday and personal days off in year one
- 401k plan with matching contributions
- DailyPay: Access your money when you want it!
- Industry-leading 360 You™ benefits program
- Company paid emotional health and wellness support for you and your family
- Adoption assistance
- Access to Ramsey SmartDollar
Certain benefits may vary based on your employment status.
What you’ll do in this role:
- Manage Journey patient census and referrals for the assigned area from Journey candidate list, Journey Administrative Assistant, Customer Service, Clinicians, and other sources
- Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers
- Make initial phone calls to all new Journey referrals to schedule home visits as well as follow-up calls to maintain contact with the patient and assess patient decline
- Conduct patient visits for the purpose of building relationship with the patient and/or family and in-depth discussion of the hospice benefit when appropriate
- Maintain Journey patient charts, documenting all Journey visits and contact in Journey Visit/Phone call notes or as Coordination notes when applicable
- Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs
- Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR242748
Overwhelming Patient Satisfaction
90% of patients were satisfied with the care they received from our agency, based on 227 surveys submitted in 2018.
Hear from our employees
Jennifer QuinonesThe support from staff, supervisors, and Medical Directors is great. The education is top notch, too!
Alesha KendrickHospice is my calling. It’s an honor to be involved with these patients and families who open their homes to us.
Kathryn KuntzIt’s a great company with people who are truly dedicated to patients. We’re quickly becoming the best agency there is!
Bethanie WesterveltIt’s nice to be able to go into the home, see the whole family that’s there, and be able to provide them support also.
Dreu AdamsI look for opportunities to stretch my skill set that add additional value to the organization. If you're driven, take ownership, and love to learn, you'll find your initiative rewarded with support and opportunity to move your career forward.